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Service desk
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221	Progress Software Application Support Services Consortium for Service Innovation ™ Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2012-05-24 12:30:52 Education Cognitive science Groupware Hypertext Knowledge management Customer support Systems engineering Quality assurance Knowledge Centered Support Help desk Information technology management Technology
222	ITIL V3 Glossary of Terms and Acronyms Add to Reading List Source URL: www.best-management-practice.com Language: English - Date: 2007-06-08 06:05:44 Information technology Information Technology Infrastructure Library Business service management IT service management Capability Maturity Model Integration Change management Configuration management Service desk Capacity management Information technology management Software development Project management
223	solution white paper BMC Remedy with Smart IT Revolutionizing IT Service Support Add to Reading List Source URL: static.webwereld.nl Language: English - Date: 2015-01-27 07:14:27 Business Outsourcing BMC Software Project management Information technology Service-level agreement Service desk Virtual help desk Helpdesk and incident reporting auditing Help desk Information technology management Customer experience management
224	PDF Document Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2013-02-25 13:52:16 Education theory Help desk Knowledge Centered Support Design Service innovation Kansas City Southern Railway Rail transportation in the United States Transportation in the United States Transportation in North America
225	UC SAN DIEGO LIBRARY STUDENT ADVISORY COUNCIL MEETING OF JANUARY 13, 2015 Attendees: Bryan, Catherine (Library), Hannah, Ian, Jason (Library), Kymberly (Library), Lauren, Laurie, Rodrigo, Rush Guests: Sue McGuinness (Lib Add to Reading List Source URL: libraries.ucsd.edu Language: English - Date: 2015-02-13 12:32:45 Learning Commons Service desk Library Knowledge Library reference desk Library science Science Librarian
226	C A SE ST U D Y BMC SERVICEDESK BMC ServiceDesk on Salesforce Platform Executing on BMC Software’s vision of IT Service Desk Management everywhere - leveraging the leading cloud platform for business apps - Salesforce1 Add to Reading List Source URL: salesforce.persistent.com Language: English - Date: 2015-01-21 01:10:52 Cloud applications Help desk BMC Software Salesforce.com Force.com Information technology management Computing Marketing
227	Achieving Optimal Infrastructure A Perspective from Pomeroy By John McKenna If you were asked if your Information Technology (IT) infrastructure – the services, software and hardware needed to facilitate the business s Add to Reading List Source URL: www.pomeroy.com Language: English - Date: 2012-12-21 00:46:26 Information technology Information Technology Infrastructure Library IT service management Service desk Infrastructure optimization Infrastructure Change management Business process reengineering Business process Information technology management Management Business
228	EU procurement guidance Introduction to the EU procurement rules Office of Government Commerce, Rosebery Court, St Andrews Business Park, Norwich NR7 0HS Service Desk: E: W: www.o Add to Reading List Source URL: www.rbkc.gov.uk Language: English - Date: 2015-01-21 09:29:43 Standstill period Office of Government Commerce Procurement E-procurement European Union Government Management Public Contracts Scotland Government procurement in the European Union Business Government procurement
229	Role: Department: Salary: Bookseller Customer Service Desk, Norrington Room Add to Reading List Source URL: bookshop.blackwell.co.uk Language: English - Date: 2015-04-20 06:30:21 Knights Bachelor University of Oxford Customer service Bookselling Customer experience management Colleges of the University of Oxford Arthur Lionel Pugh Norrington
230	PDF Document Add to Reading List Source URL: www.swg.com Language: English - Date: 2014-09-29 11:10:22 Customer experience management Economics Government procurement Public–private partnership Service Marketing Business Help desk

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